Chemist, Life Scientist as Application Support Specialist - Customer Support, Technical Service, Training, Mass Spectrometry (m/f/d)

SCIEX helps to improve the world we live in by enabling scientists and laboratory analysts to find answers to the complex analytical challenges they face. Our leadership in LC-MS and CE-MS has made us a trusted partner globally to those who are focused on basic research, drug discovery, food and environmental testing, forensic toxicology, clinical research and diagnostics. With over 50 years of innovation, we continue to redefine what is achievable in routine and complex analysis. We are seeking smart, team-oriented people who have purpose and are committed to helping our customers get answers they can trust to better inform critical decisions. Our global team, located on every continent, is our greatest strength, bringing diverse perspectives and breakthrough thinking. With the power of the Danaher Business System behind us, it’s our people who have made us the industry leader. Our global and diverse environment stimulates new knowledge, new innovations and new perspectives that benefit scientists and customers far and wide. Starting a career with SCIEX means being on the cutting-edge of technology and knowing that your work makes a difference in millions of lives. We’re united by Our Shared Purpose – Helping Realize Life’s Potential – which directs how we live out every day to achieve our most ambitious goals. Come join our winning team. Visit us at www.sciex.com.

To strengthen our team in Darmstadt, we are looking for a

Junior Application Support Specialist (m/f/d)

Integrated into our European LC/MS Applications Support Team you will be responsible for providing high-quality application training to our customers in Central Europe (D/A/CH), ensuring the successful application of our mass spectrometry product range.

Primary Responsibilities:

  • Acquire and maintain practical and technical knowledge for the efficient application support of customers.
  • Provide post-Sales Support, in-house and on-site trainings, customer visits and telephone support in a timely and professional manner. Preparation & delivery of efficient and successful customer training. Provide follow-up support to customers regarding training needs to maintain the customer relationship.
  • Liaise with European and Global Network to solve customer problems quickly and efficiently. Provide feedback on technical problems.

Education and/or Work Experience Requirements:

  • Academic degree Bachelor/Master of Science in Chemistry, Life Science or equivalent.
  • High degree of technical competence & confidence and ability to interface with the scientific community at all levels.
  • Prior working knowledge of mass spectrometry itself and related analytical techniques like ESI-LC-MS/MS, TripleQuadrupole/QTRAP or high-resolution hybrid MS systems.
  • Willingness to travel (internationally).
  • Good verbal and written English and German is essential.
  • Any other languages known is beneficial.

Additional Requirements:

  • Driving license B
  • Excellent communication & presentation skills both written and verbal

Would you like to join our team? We are looking forward to receiving your application.

Please use our online application form

While applying for the job please refer to jobvector and use the following reference number: R1110974

About AB SCIEX Germany GmbH

AB SCIEX ist weltweit führend in den Bereichen Research, Design, Herstellung und Marketing von neuesten Lösungen für die Massenspektrometrie. Kunden auf der ganzen Welt sind Wissenschaftler und Forscher in pharmazeutischen Unternehmen, Vertragslabore, akademische und medizinische Einrichtungen sowie Gesundheitsorganisationen. Unsere Geräte finden unter anderem Anwendung im Rahmen der Forschung...
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