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Biologist as Technical Sales Representative (m/f)

STEMCELL Technologies Inc. is a privately-owned biotechnology company based in Vancouver that helps power leading-edge life sciences research around the world. Scientists performing stem cell, immunology, cancer, regenerative medicine and cellular therapy research are among those who rely on STEMCELL’s cell culture media, cell separation products, instruments, ancillary reagents and contract assay services. STEMCELL has over 650 science-oriented employees, including 250 PhDs/MScs. STEMCELL creates novel, useful, standardized products of unfailing quality and delivers them to more than 70 countries via many regional offices plus distribution centres in Vancouver, Seattle, Grenoble and Singapore. Driven by love of science and passion for quality, STEMCELL employees see themselves simply as “Scientists Helping Scientists” – standing by customers to provide outstanding products, technical support and training.

Currently, as a result of revenue growth, STEMCELL is expanding the Sales team and there is an opening for a Technical Sales Representative based in Germany, working either from Cologne office, or home office based close to Switzerland.

TECHNICAL SALES REPRESENTATIVE (M/F)

Duties and Responsibilities:
The Technical Sales Representative’s primary responsibility is to generate revenue by identifying potential customers, introducing them to STEMCELL products and working with them by providing technical support and customer service so as to ensure that they purchase products and become “happy customers”. The Technical Sales Representative is responsible for ensuring that the target revenue for the territory is achieved. In detail this includes:

  • Develop and propose bi-annual business plans for the territory, focusing on quarterly and annual sales objectives in accordance with overall Sales and Marketing plans
  • Develop and maintain business relationships with current and prospective customers within the territory
  • Locate new potential customers via prospecting, cold calling and setting up appointments with key decision makers
  • Follow up on new leads and referrals generated by Inside Sales or through marketing activities
  • Prepare price quotations, discounts and custom requests at the customers’ request
  • Attend conferences, trade shows and seminars as required
  • Develop and maintain deep product knowledge so as to be able to sell consultatively and make recommendations to prospects and clients on solutions that best meet their research needs
  • Provide exceptional customer service and technical support
  • Liaise with Technical Support staff regarding difficult customer queries
  • Document all communications and customer interactions in CRM (SFDC)
  • Provide feedback from the field to Sales Management about market dynamics, product performance, competition and market potential
  • Prepare proposals to respond to requests for custom orders
  • Report to the Sales Director located in Germany.
Qualifications:
  • PhD in Biology, preferably in Immunology
  • Excellent communication and interpersonal skills
  • Strong time management and organizational skills
  • Ability to work effectively both independently and as part of a dynamic team
  • First experience in sales or in customer support
  • German and English language skills are mandatory, any additional language would be an asset
This is an opportunity to work with highly motivated colleagues in a science-oriented, creative and dynamic international environment with competitive salary, excellent benefits and significant career development opportunities.
Contact:
Please submit your structured CV with photo and references and a cover letter describing your career goals and interests to the recruiting agency in charge: Conrath Consulting & Coaching, info@conrathcc.com, www.conrathcc.com.
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