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Scientific Support Specialist–(m/f) Cologne, Germany (full-time)

Scientific Support Specialist–(m/f) Cologne, Germany (full-time)

Responsibilities:
As a scientific support specialist you provide scientific support to customers and field personnel regarding all aspects of Lonza Research Solution products and technologies. This support is mainly in form of telephone calls or emails. In addition you provide customer-site demonstrations, seminars and troubleshooting of customer problems. You perform scientific product trainings for Lonza employees and distributors. The position carries with it the need to support marketing campaigns through office activities and, as needed, the participation in scientific meetings in Europe. To collect customer feedback to assist in the development of business and marketing plans is also part of the responsibilities.

Requirements:
  • PhD in life sciences with a strong background in cell culture and transfection, general working knowledge of molecular biology
  • 1–2 years of experience in life science industry a plus
  • Business fluent in English and French, additional language a plus
  • Excellent communication, interpersonal and strong problem solving skills
  • Customer contact experience preferred
  • Working knowledge of MS Office, Experience with CRM databases, SAP preferred
We are looking for candidates who want to join a highly motivated team and who are interested in combining their scientific backgrounds with an industrial environment. With your strong interpersonal skills, self­motivation and excellent technical knowledge you will be able to generate long-term customer loyalty and satisfaction.

Are you interested?
If this position appeals to you, please send your full CV with covering letter to:

Lonza Cologne GmbH–Human Resources
Nattermannallee 1–D-50829 Köln, Germany
Phone: +49 221 99 199 0
E-mail: careers.cologne@lonza.com

About Lonza
Lonza is one of the world’s leading and most-trusted suppliers to the pharmaceutical, biotech and specialty ingredients markets. We harness science and technology to create products that support safer and healthier living and that enhance the overall quality of life. Not only are we a custom manufacturer and developer, Lonza also offers services and products ranging from active pharmaceutical ingredients and stem-cell therapies to drinking water sanitizers, from the vitamin B compounds and organic personal care ingredients to agricultural products, and from industrial preservatives to microbial control solutions that combat dangerous viruses, bacteria and other pathogens.

Founded in 1897 in the Swiss Alps, Lonza today is a well-respected global company with more than 40 major manufacturing and R&D facilities and approximately 9,800 employees worldwide. The company generated sales of about CHF 3.64 billion in 2014 and is organized into two market-focused segments: Pharma&Biotech and Specialty Ingredients. Lonza’s stock is publicly traded on the Swiss and the Singapore stock exchanges. Further information can be found at www.lonza.com.

Life Science Ingredients–Custom Manufacturing–BioscienceLonza
Cologne GmbH, D-50829 Köln–Tel +49(0)221 99199 0– info.cologne@lonza.com

www.lonza.com

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