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Chemist as Technical Sales Support Specialist (m/f)

Merck – with more than 300 years of progress and about 38,000 employees in over 60 countries, we are leading in pharma, chemicals and life sciences. With passion, dedication and innovative ideas, we pursue one global goal: to improve people’s quality of life.
Like to join in? Welcome to the team!
Our Merck Millipore division offers solutions that enable scientists to conduct life science research easily, efficiently and economically. With a range of more than 40,000 products, it is one of the top three suppliers of tools to the life science industry. More about Merck Millipore
We are looking for our Advanced Analytics business (Instrumental chemistry, analytics and organics) for a :
Technical Sales Support Specialist (m/f) /
German - English Speaker
&/or French-English Speaker
Based in Molsheim (67) France – 1 year contract
Job Responsibilities:
  • Answer technical and application questions from German and English speaking customers by phone and email.
  • As a specialist in analytical chemistry, chromatography, water & food analytics, microscopy, organic synthesis as well as peptide synthesis you will support our customers and sales representatives on technical inquiries and complaints on our Advanced Analytics product range.
  • Qualify leads and cross-selling opportunities from incoming customers' calls and/or promotional activities and update on a regular basis the divisional databases for business and customer activity tracking.
  • Collect and communicate all information concerning customers, competitors and market news to the sales organization and marketing groups.
  • Stay personally up to date concerning application and product information and provide training to other colleagues on your specialty.
  • You would also be punctually involved in trainings, customer visits or seminars and trade shows in order to promote our Merck Millipore products.
  • This position would enable you to participate in the rewarding challenge of developing an international platform.
Qualification and skills:
  • You should have a degree in Chemistry.
  • 1-2 years of industry experience in an analytical lab.
  • Ideally you had a previous experience in technical sales or support.
  • Specific knowledge in Analytical instrumentation techniques and laboratory processes.
  • Ability to work in an international environment
  • You are fluent in German and English. Another European language (French, Italian, Spanish…) would be an asset.
Competencies required:
  • Customer oriented with high listening and communication skills.
  • Demonstrate a strong ability to identify and challenge customer needs.
  • Demonstrate reactivity and ability to investigate, analyze and solve problems and conflicts.
  • Open minded, with strong learning and adaptation ability.
  • Commercial attitude and understanding of area market needs and trends.
  • Ability to work with different teams in a multicultural and international environment.
  • Strong organization skills, multiple tasks oriented and Time Management skills.
  • Good presentation skills.
  • Working knowledge of common internet packages and communication technologies e.g. MS Office, Net meeting, Multiple Phone Conferencing.

Merck Millipore values your talents
Merck Millipore offers an attractive international working environment, valuing your talents and training you to develop new skills. We believe in building a strong relationship with our employees. Merck Millipore encourages diversity.

Contact detail

How to apply:
Experts Recrutement
Lucas Consoloni
1, allée d'Helsinki
67300 Schiltigheim France
Send application to
Please send a resume and an application letter by e-mail ( lucas.consoloni@experts-recrutement.fr ) or on our website : http://www.experts-recrutement.fr/offre-d-emploi/Pages/Details-de-l-Offre/Interim/INGENIEUR--H-F-.aspx?IOF=677232

Job profile

Working hours
Contract duration
Type of job
Work experience
job experience is not required
Working place
FR - 67120 Molsheim (Elsass)
Area of expertise